Intersection 25
This is the world’s leading conference on Enterprise Design. Our 11th edition brings us to Brussels! We share one challenge: To design and build enterprises that are more purposeful, useful and successful. We are thrilled to invite you to 3 days of inspiring talks, cases and workshops in Brussels.
11th Edition: “Untangling the Mess, Together!”
Enterprises are complex. They span multiple systems, perspectives, and layers—often leading to tangled structures, misaligned strategies, and fragmented experiences. At Intersection 25, we come together to unravel this complexity.
For over a decade, Intersection has been the leading conference on strategic Enterprise Design. We’ve brought together practitioners in Enterprise Design and Architecture, Service and Information Design to tackle real-world challenges. We co-created EDGY, an Open Source toolkit to support their work with enterprises.
Now, as we launch our 11th edition in Brussels, we focus on untangling the mess—helping enterprises navigate their complexities, inside and outside, and shape more coherent, connected, and purposeful futures.
Call for Contributions
We invite you to share your experiences, insights, and solutions for making sense of enterprise complexity. We are looking for stories, cases, and methods that help clarify, structure, and transform messy enterprises into well-aligned ecosystems.
We’re especially interested in:
- Decision-Making in Complexity – How do we enable faster, better joint decisions across silos, organisations and ecosystems?
- Making Enterprise Information AI-Ready – What does it take to structure, govern, architect and design information to enable machine learning applications?
- Cross-Enterprise Experiences – How can we design seamless interactions across organisations, products, platforms, and channels?
- Language, Mental Models & Visualisation – How do we create clarity, consistent terminology and shared understanding for alignment and action?
- Organisation & Ecosystem Complexity – What strategies help enterprises thrive in interconnected and evolving environments?
If you have a case, method, or insight that helps make sense of enterprise complexity, we want to hear from you! Submit by May 5th.
Submit your contribution
Join us in Brussels and let’s untangle the mess, together.
In collaboration with the International Institute for Information Design (IIID) and the Global Association of Enterprise Architects.
• THE IIID WORKSHOP •
Taxonomies classify and uniquely describe living organisms, providing scientists with a shared structure and understanding of their field. Applying this principle to business is a powerful tool.
Within an organization, taxonomies are the invisible scaffolding. They shape how information flows, how decisions are made, and ultimately, how value is created. Yet too often, taxonomies grow organically – without strategy or a clear purpose. They become bloated, inconsistent, or fragmented, eroding their potential to drive clarity and action.
But taxonomies are not just arbitrary lists of topics broken into clusters. When done right, they are intentionally crafted frameworks that support meaningful business strategies. They help teams find common ground, enable knowledge to be shared effectively, and ensure data remains an asset rather than an incoherent mess.
In the age of GenAI and automation, the need for purposeful taxonomies is more critical than ever. There’s a dangerous myth circulating – that AI agents can simply figure everything out, making structured taxonomies obsolete. But delegating structure to AI without human-designed frameworks risks plunging organizations into a garbage in, garbage out world. Without clear, consistent, and strategic taxonomies, AI systems will struggle to deliver reliable insights, leading to poor decisions and eroded trust – and you’re leaving strategy to chance.
This workshop panel will debate the need for organizations to reclaim the intentional design of their taxonomies – not as an afterthought, but as a core discipline. Grounded in proven principles of Information Design and Information Architecture, taxonomy design is key to better data, smarter AI outcomes, and sustainable business results.
Join us for lively dialogues in this session powered by IIID.